CCS Whole Child Model

CA Children’s Services and the Whole Child Model

Questions about the Whole Child Model?

Contact Ali Barclay, Whole Child Model Project Manager
Whole Child Model Phoneline (Toll Free): 888-387-0393


Upcoming Whole Child Model Workshops

Friday, November 16th, 9:30am – 11:30pm (BILINGUAL SPAN/ENG)
1909 Jefferson St., Napa
Flyer | To register, call 707-253-7444

Wednesday, November 28, 9:00am – 10:30am
Rowell Family Empowerment Center
To register, call 530-226-5129

Wednesday, November 28, 6:00pm – 8:00pm (BILINGUAL SPAN/ENG)
Humboldt County CCS Office Conference Room
908 7th St., Eureka
Flyer | To register, call 707-445-6212

Thursday, November 29, 6:00pm – 8:00pm (BILINGUAL SPAN/ENG)
Family Resource Center of the Redwoods
494 Pacific Avenue, Crescent City
Flyer | To register, call 707-464-0955

Wednesday, December 5, 9:30am – 11:30am (SPANISH)
Lawrence Cook Middle School
2480 Sebastopol Rd., Room 29, Santa Rosa
Flyer | To register, call 415-884-3535


Family Voices of CA is excited to announce a new partnership with the CA Department of Health Care Services to support Family Resource Centers and the families they serve who are in the CA Children’s Services (CCS) counties that are transitioning to the Whole Child Model (WCM) program.  In the coming months, we will be working with the Managed Care Health Plans, Family Advisory Committees, Family Resource Centers, and families in the Whole Child Model counties to develop training and educational materials that address concerns about the changes.  Are you a family member, professional, or community member with input about the needs of the families in these counties?
Please contact Ali Barclay to provide your input (contact information above).

Contact Your Health Plan!

Have questions about keeping your child’s CCS provider or services?
Wondering about what might change with the Whole Child Model?  Contact your health plan!

Health Plan Partnership Health Plan of San Mateo Central California Alliance for Health CenCal CalOptima
Counties Del Norte, Humboldt, Lake, Lassen, Marin, Mendocino, Modoc, Napa, Shasta, Siskiyou, Solano, Sonoma, Trinity, Yolo San Mateo Merced, Monterey, Santa Cruz San Luis Obispo, Santa Barbara Orange
Member Services 1-800-863-4232 1-800-735-2929 1-800-700-3874 1-877-814-1861 1-714-246-8500
WCM Webpage
Click Here Click Here Click Here Click Here Click Here

The Department of Health Care Services (DHCS) has developed a “Whole-Child Model” (WCM) to be implemented in specified counties. The WCM is an organized delivery system that will provide comprehensive, coordinated services for children and youth with special health care needs through enhanced partnerships with County Organized Health System health plans and up to four Two Plan model managed care plans.  This approach is consistent with the primary goals of providing comprehensive treatment and focusing on the whole-child including the child’s full range of needs rather than only on the CCS health condition. The CCS Advisory Group (AG) will continue with DHCS’s commitment to engage stakeholders in improving the delivery of health care to CCS children and their families.  The AG will provide important information in guiding DHCS through preparation and implementation phases of the Whole-Child Model.   The AG meets quarterly in Sacramento and consists of individuals with expertise in both the CCS program and care for children and youth with special health care needs.

More Whole Child Model Resources:
Senate Bill 586
DHCS Whole Child Model Webpage
Frequently Asked Questions about the Whole Child Model
Counties Transitioning to the Whole Child Model

Beneficiary Notices:
90-Day Notice
60-Day Notice
30-Day Notice

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